This Privacy Policy explains how Remuda Insurance Group (“Remuda,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you use our website or services, and the choices you have associated with that information.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
 
Types of Data Collected
 
Personal Data
While using our website or services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”), including but not limited to:

• First and last name

• Email address

• Phone number

• Mailing address

• Insurance-related or business information voluntarily submitted through forms
   

Usage Data
We may also collect information on how the website is accessed and used (“Usage Data”). This may include:

• Internet Protocol (IP) address

• Browser type and version

• Pages visited on our website

• Date and time of visits

• Time spent on pages

• Device identifiers and diagnostic data
   

Information Collection and Use
Remuda Insurance Group collects personal information for the following purposes:

• To provide and maintain our services

• To respond to inquiries and quote requests

• To communicate with you regarding services, updates, or changes

• To provide customer support

• To analyze website usage and improve functionality

• To monitor and prevent technical or security issues
   

SMS Consent and Terms
If you opt in to receive SMS communications from Remuda Insurance Group, your mobile number and consent will not be shared with third parties or affiliates for marketing purposes.
By opting in via a web form or other method, you agree to receive SMS messages related to:

• Appointment scheduling or reminders

• Service updates

• Business communications

• Billing or administrative notifications

Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us through our website.
 
Tracking & Cookies Data
 
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files sent to your browser and stored on your device.
Tracking technologies used may include cookies, tags, scripts, and beacons to improve and analyze our website.
You may instruct your browser to refuse all cookies or alert you when cookies are being sent. However, disabling cookies may limit some website functionality.
Examples of cookies we use include:

• Session Cookies – to operate our website

• Preference Cookies – to remember your settings

• Security Cookies – for security purposes
   

Use of Data
Remuda Insurance Group uses collected data to:

• Provide and maintain services

• Notify you of service updates or changes

• Allow participation in interactive features

• Provide customer care and support

• Improve website performance and user experience

• Monitor site usage

• Detect, prevent, and address technical issues
   

Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state or jurisdiction, where data protection laws may differ.
If you are located outside the United States and provide information to us, you consent to the transfer and processing of your data within the United States. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.
 
Security of Data
The security of your personal information is important to us. While we use commercially acceptable methods to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
 
Service Providers
 
We may employ third-party companies or individuals to support our services (“Service Providers”), such as hosting, analytics, or communication tools. These providers have access to personal information only to perform tasks on our behalf and are obligated to protect it.
 
Links to Other Sites
Our website may contain links to third-party websites not operated by Remuda Insurance Group. We have no control over and assume no responsibility for the content, privacy policies, or practices of those sites. We encourage you to review their privacy policies.
 
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us so we can remove it.
 
Legal Requirements
Remuda Insurance Group may disclose personal information when required to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent or investigate wrongdoing

• Protect the safety of users or the public

• Protect against legal liability
   

Analytics
We may use third-party analytics services to monitor and analyze website usage.
 
Google Analytics
Google Analytics is a web analytics service provided by Google that tracks website traffic. Google may use collected data to monitor usage and personalize advertising. You may opt out by installing the Google Analytics opt-out browser add-on.
For more information, visit Google’s Privacy Policy at: https://policies.google.com/privacy
 
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
 
Contact Us
If you have questions about this Privacy Policy, please contact:
Remuda Insurance Group
📧 Email: contact@remudainsurancegroup.com